I have a Pearl Ring and the Pearl is Lost!

Hi Friends!

Today, I received a sad message from Jennifer and I just had to share it with you!! 

She wrote:
"I was wondering, if I have a ring that the pearl is lost out of, can you replace it with a new one? It would be a smaller-sized pearl."

Oh no! Isn’t it the worst when your beautiful pearl ring loses its pearl? And you know what’s equally frustrating? When the pearl in your ring gets damaged and ends up looking, well, not so lovely.

So, can The Pearl Girls fix it? Yes, we can!!

Here’s What You Need to Know

If your pearl ring has a post setting, we can replace the pearl without any trouble! However, if your ring has a prong setting, it’s trickier for us. Why? Prong settings typically require heat to secure the pearl, and we avoid using heat on pearls to ensure they remain unharmed.

What Is a Post Setting?

A post setting is exactly what it sounds like—it’s similar to the post of an earring. The post stands upright, and we drill a small hole halfway into the pearl to fit it snugly onto the post. We then secure it with epoxy for a perfect hold. Voilà!

With our extensive collection of pearl types and sizes, we can repair these settings with ease.

Examples of Rings We Can Fix

Repairing Prong Settings: What You Need to Know

Prong settings can be particularly challenging for The Pearl Girls to repair. These settings often require heating the metal to adjust or secure the prong, which puts the pearl at risk of damage. For this reason, we rarely take on repairs for prong-set pearl jewelry.

That said, there are exceptions! If we can manipulate the prong without using heat, we may be able to help. So, while it’s not impossible, it’s something we approach with caution.

As a general rule, if your pearl is in a prong setting, it’s best to seek a jeweler who uses a cold soldering machine. This method avoids heat altogether and ensures your pearl remains safe during the repair process.

Here are some examples of prong settings that The Pearl Girls typically cannot fix.

Jewelry Repairs Made Easy with The Pearl Girls

Fortunately, most pearl settings are mounted on a post, and that’s where The Pearl Girls shine! We’re here to help with your pearl ring repair!

How to Get Started

If you’re like over 80% of our customers, you probably don’t live near our shop in Athens, GA—and that’s perfectly fine! We regularly receive jewelry from customers all over the world.

Here’s how you can send our ring to us!

Option 1: Mail Your Jewelry Directly to Us

Use your preferred shipping carrier to send your jewelry to:

The Pearl Girls
548 Hawthorne Ave.
Athens, GA 30606

Option 2: Order a Jewelry Return Kit

For added convenience, you can order our Jewelry Return Kit for $19.99. This kit includes a shipping box, protective packaging, and a prepaid return shipping label. Once the kit arrives, simply place your ring in the box, attach the label, and send it back to us.

Order Your Jewelry Return Kit Here

What Happens Next?

Once we receive your jewelry, we’ll evaluate the repair and send you a quote for approval before starting any work. Pearl replacements in rings start at $60.

Need Assistance?

If you have any questions or need additional help, don’t hesitate to reach out. We’re always happy to chat with you! You can even text us a photo of your ring to 706/850/5296!

We are so excited to help Jennifer and we are excited to help you, too!

 Love,

India Rows

Founder, ThePearlGirls.com